Support Team

  • Total activity 78
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Activity overview

Latest activity by Support Team
  • Support Team created an article,

    Can I upgrade my Anbe subscription?

      Yes, you can upgrade your subscription to Anbe Select within the app. To do so, open Anbe > tap on the Profile icon > tap on the subscription you want to upgrade to > select Continue.   iOS When ...

  • Support Team created an article,

    Can I downgrade my Anbe subscription?

      If you are looking to downgrade your subscription to Anbe Premium, follow the guide below. iOS Open the App Store > tap on Profile at the top right > Subscriptions > tap on Anbe > See All Plans ...

  • Support Team created an article,

    Can I sign up with/without Facebook?

      We offer only one method of login: Phone number. Create an account using this and get started!

  • Support Team created an article,

    Is Anbe free?

    Anbe is available for free on App Store and Google Play Store.   Anbe Subscriptions  Premium features are available as consumable purchases or subscriptions. Upgrade to Premium for a better Anbe ex...

  • Support Team created an article,

    Premium features

    Anbe is a freemium application where users can download the app for free from the App Store or the Google Play Store. However, we offer a bunch of premium features which enhances the Anbe experienc...

  • Support Team created an article,

    Unmatch and Report

    Unmatch If you want to unmatch someone, open your chat with that person > tap the ellipses icon (Android) in the top right corner > tap on Unmatch. Unmatching someone will remove them from your ...

  • Support Team created an article,

    Profiles taking very long to load

    We understand that waiting indefinitely for a profile to load can be annoying but here are a few steps you can try to resolve the issue: Firstly, ensure that you have a strong internet connection...

  • Support Team created an article,

    Someone I know is being impersonated

    Impersonation is a violation of Anbe’s terms. This can be reported by the person who is being impersonated or a representative of the person.  If you are closely acquainted to this person, please ...

  • Support Team created an article,

    Trouble completing a purchase

    “Purchase failed” error message (iOS) If you’re seeing an error that says “Purchase Failed,” this means your Apple ID is already associated with an active subscription on a different Anbe account. ...

  • Support Team created an article,

    How do I set my search preferences?

    The Discover section of the app allows you to Like and Pass people. You can decide who appears on Anbe by editing your Preferences. Just tap the Profile Tab at the bottom right corner > Prefer...